” While ordinary retailers use technology (largely bought from others) to reduce costs, most do not employ it to change and improve the experience of customers. Amazon can and does. “
Stop the Presses: A New Press Lord Appears
Shareholder Letters Shed Light on Jeff Bezos’ Approach to BusinessWord that Amazon Founder and CEO Jeff Bezos is buying The Washington Post might cause consternation in its newsroom, but uneasy
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